Operations Management 6th Canadian Edition By William – Test Bank

Overview

Chapter 11
Supply Chain Management
True / False Questions

1. A company’s supply chain involves the flow of materials and information from suppliers, through production, to the final customer.
TRUE

Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 11-01 Explain what a supply chain is and why it is important; identify major supply chain activities; describe quick response; distribution requirement planning; global supply chains; and technologies used in supply chain management; and outline the key steps in creating an effective supply chain.
Topic: 11-01 Fundamentals

2. Supply chain management is collaboration among, and coordination of all the facilities and activities of companies so that market demand is met as effectively as possible.
TRUE

Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 11-01 Explain what a supply chain is and why it is important; identify major supply chain activities; describe quick response; distribution requirement planning; global supply chains; and technologies used in supply chain management; and outline the key steps in creating an effective supply chain.
Topic: 11-01 Fundamentals

3. Supply chains are sometimes called value chains.
TRUE

Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 11-01 Explain what a supply chain is and why it is important; identify major supply chain activities; describe quick response; distribution requirement planning; global supply chains; and technologies used in supply chain management; and outline the key steps in creating an effective supply chain.
Topic: 11-01 Fundamentals

4. A company’s supply chain comprises the internal flow of materials and information from the point of receiving inputs from suppliers, through production, to the point of shipping to final customers.
FALSE

Accessibility: Keyboard Navigation
Difficulty: Medium
Learning Objective: 11-01 Explain what a supply chain is and why it is important; identify major supply chain activities; describe quick response; distribution requirement planning; global supply chains; and technologies used in supply chain management; and outline the key steps in creating an effective supply chain.
Topic: 11-01 Fundamentals

5. Determining the number, location, and capacity of facilities would be considered one of the tactical/operational activities of supply chain management.
FALSE

Accessibility: Keyboard Navigation
Difficulty: Medium
Learning Objective: 11-01 Explain what a supply chain is and why it is important; identify major supply chain activities; describe quick response; distribution requirement planning; global supply chains; and technologies used in supply chain management; and outline the key steps in creating an effective supply chain.
Topic: 11-03 Supply Chain Management Activities

6. As the level of outsourcing increases, the need for supply chain management decreases.
FALSE

Accessibility: Keyboard Navigation
Difficulty: Medium
Learning Objective: 11-01 Explain what a supply chain is and why it is important; identify major supply chain activities; describe quick response; distribution requirement planning; global supply chains; and technologies used in supply chain management; and outline the key steps in creating an effective supply chain.
Topic: 11-02 The Need for Supply Chain Management

7. EDI is the direct transmission of inter-organizational transactions from computer to computer, including purchase orders, shipping notices, and more.
Discuss three techniques used in supply chain management.
TRUE

Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 11-01 Explain what a supply chain is and why it is important; identify major supply chain activities; describe quick response; distribution requirement planning; global supply chains; and technologies used in supply chain management; and outline the key steps in creating an effective supply chain.
Topic: 11-08 Supply Chain Management Information Systems

8. “Quick response” (QR) involves making sales information available to vendors to allow for JIT replenishment.
TRUE

Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 11-01 Explain what a supply chain is and why it is important; identify major supply chain activities; describe quick response; distribution requirement planning; global supply chains; and technologies used in supply chain management; and outline the key steps in creating an effective supply chain.
Topic: 11-04 Efficient Replenishment Methods

9. Efficient consumer response (ECR) is an extension of quick response, initially developed in the retail clothing industry.
FALSE

Accessibility: Keyboard Navigation
Difficulty: Medium
Learning Objective: 11-01 Explain what a supply chain is and why it is important; identify major supply chain activities; describe quick response; distribution requirement planning; global supply chains; and technologies used in supply chain management; and outline the key steps in creating an effective supply chain.
Topic: 11-04 Efficient Replenishment Methods

10. Delayed differentiation or postponement adds differentiated features to products early in a process to achieve a closer match between supply and demand.
FALSE