Business And Professional Communication Principles 2nd Edition By Steven – Test Bank

Chapter Eleven

Developing Your Professional Presentation

Multiple Choice Questions

1) According to your textbook, of people responding said public speaking was their greatest fear.
A. 90%
B. 75%
C. 41%
D. 23%
Answer: C
Skill: Factual Page Ref: 257

2) According to your textbook, you will most likely feel most nervous .
A. as soon as you get the speaking assignment
B. as soon as you start speaking
C. in the middle of the speech
D. right before you begin the presentation Answer: D
Skill: Factual Page Ref: 258

3) When preparing for his presentation, James focused on how his audience might react to his presentation. James also rehearsed standing up, walking to the front of the room, and practicing his presentation out loud. What two tips for building your confidence did James utilize?
A. Don’t procrastinate; know your audience
B. Know your audience; re-create the speech environment when rehearsing
C. Visualize success; give yourself a pep talk
D. Channel your nervousness; re-create the speech environment when rehearsing Answer: B
Skill: Applied Page Ref: 258

4) to relax your body and calm your mind before giving a speech.
A. Take long, shallow breathes
B. Take long, deep breathes
C. Take short, deep breathes
D. Take short, shallow breathes Answer: D
Skill: Applied Page Ref: 259

5) Before delivering his speech, Todd would imagine himself delivering his presentation to his audience.
He imagined that the audience was very engaged, that his words flowed smoothly from his mouth, and that his delivery was flawless. Which tip for building confidence did Todd utilize?
A. Don’t procrastinate
B. Know your audience
C. Visualize success
D. Channel your nervousness Answer: C
Skill: Applied Page Ref: 259

Chapter Eleven: Developing Your Professional Presentation

6) According to the presentational speaking process, this is where you start and end the speaking process and how you stay centered throughout your speech preparation and presentation.
A. Identify purpose
B. Develop central thesis
C. Consider the audience
D. Select and narrow topic Answer: C
Skill: Factual Page Ref: 260

7) According to the presentational speaking process, what is the first element to complete when creating a presentation?
A. Identify purpose
B. Select and narrow topic
C. Develop central idea
D. Organize presentation Answer: B
Skill: Factual Page Ref: 261

8) Statistics about audience characteristics such as age and cultural background are referred to as
.
A. demographic information
B. psychological information
C. statistical analyses
D. target audience Answer: A
Skill: Factual Page Ref: 262

9) When determining psychological information about an audience, it is important to consider their
.
A. cultural background
B. biases against you
C. gender
D. overall environment in which you’ll talk Answer: B
Skill: Conceptual Page Ref: 262

10) Before Margie went to an important meeting with a potential customer, she decided to spend some time inquiring about her audience. She discovered that her audience was primarily males, that they are all from the United States, they all have master’s degrees, and that the average age is approximately 55 years old. Margie was .
A. identifying her purpose
B. qualifying her customers
C. reflectively thinking
D. developing her central idea Answer: B
Skill: Applied Page Ref: 262