Advancing Your Career Concepts In Professional Nursing 5th Edition By Rose Nunnery -Test Bank

Chapter 11. Change and Innovation
Answer Section

MULTIPLE CHOICE

1. ANS: C
The classic change theorist was Kurt Lewin, with his normative-educative model based on human motivation and norms in the group.

PTS: 1 DIF: Level 1 TOP: Change and innovation

2. ANS: B
Lippitt described specific activities that are still applicable to the three steps of unfreezing, moving, and refreezing in the classic change model.

PTS: 1 DIF: Level 1 TOP: Change and innovation

3. ANS: A
Building on Lewin’s work, Lippitt considered human motivation, multiple causation, and habits.

PTS: 1 DIF: Level 1 TOP: Change and innovation

4. ANS: D
Havelock’s change model contains the major concepts of role, linkages, and communication.

PTS: 1 DIF: Level 1 TOP: Change and innovation

5. ANS: B
Havelock and Havelock’s seven steps in the change process are perception of the need, diagnosis of the problem, identification of the problem, devising a plan of action, gaining acceptance, stabilizing the plan, and self-renewal.

PTS: 1 DIF: Level 1 TOP: Change and innovation

6. ANS: C
Rogers’s Diffusion of Innovations model has a five-stage view of change: knowledge, persuasion, decision, implementation, and confirmation.

PTS: 1 DIF: Level 1 TOP: Change and innovation

7. ANS: D
Rogers’s Diffusion of Innovations model has a five-stage view of change: knowledge, persuasion, decision, implementation, and confirmation.

PTS: 1 DIF: Level 1 TOP: Change and innovation

8. ANS: D
Rogers’s Diffusion of Innovations model has a five-stage view of change: knowledge, persuasion, decision, implementation, and confirmation.

PTS: 1 DIF: Level 1 TOP: Change and innovation

9. ANS: A
The transtheoretical approach to change focuses on the individual as a “self-changer” and is depicted as a spiral with five stages of change: precontemplation, contemplation, preparation, action, and maintenance, with 10 associated change processes that occur in the different stages of change.

PTS: 1 DIF: Level 1 TOP: Change and innovation

10. ANS: B
Bridges looks at the psychological processes of change within the stages of (1) ending, losing, letting go; (2) the neutral zone; and (3) the new beginning.

PTS: 1 DIF: Level 1 TOP: Change and innovation

11. ANS: A
Bridges looks at the psychological processes of change within the stages of (1) ending, losing, letting go; (2) the neutral zone; and (3) the new beginning.

PTS: 1 DIF: Level 1 TOP: Change and innovation

12. ANS: D
The skills of change agents include having a vision for the future and creativity, good assessment skills, good interpersonal skills, flexibility, perseverance, positive attitude, integrity and commitment, the ability to manage conflict, and resistance.

PTS: 1 DIF: Level 1 TOP: Change and innovation

13. ANS: D
The skills of change agents include having a vision for the future and creativity, good assessment skills, good interpersonal skills, flexibility, perseverance, positive attitude, integrity and commitment, the ability to manage conflict, and resistance.

PTS: 1 DIF: Level 1 TOP: Change and innovation