Fundamentals Of Organizational Behaviour 5th Canadian Edition By Langton – Test Bank

Chapter 10: Organizational Culture and Change
1) Based on Henry Mintzberg’s definition, culture _____________ to an organization.
a. supplies long-term goals
b. gives strategic direction
c. provides vision
d. provides stability
e. contributes leadership

Answer: d
Diff: 1
Type: MC
Skill: Recall
Objective: 10-1 What is the purpose of organizational culture?

2) Culture sets the tone on
a. the bargaining zone.
b. when policies and procedures are enforced.
c. why leaders differ from managers.
d. how individuals within the organization interact.
e. when employees are hired and fired.

Answer: d
Diff: 2
Type: MC
Skill: Recall
Objective: 10-1 What is the purpose of organizational culture?

3) The pattern of shared values, beliefs, and assumptions among people who belong to an organization is generally referred to as
a. organizational culture.
b. a subculture.
c. a group of artifacts.
d. a socialization program.
e. a code of ethics.

Answer: a
Diff: 2
Type: MC
Skill: Recall
Objective: 10-1 What is the purpose of organizational culture?

4) Research suggests that organizational cultures centre around seven characteristics, each existing on a continuum. One such characteristic would be
a. beliefs.
b. values.
c. policies.
d. stability.
e. empowerment.

Answer: d
Diff: 2
Type: MC
Skill: Recall
Objective: 10-1 What is the purpose of organizational culture?

5) Cory’s organization was very good about maintaining rituals and retelling stories about significant events from the past. These are examples of
a. the subculture.
b. artifacts.
c. vision.
d. mission.
e. values.

Answer: b
Diff: 3
Type: MC
Skill: Applied
Objective: 10-1 What is the purpose of organizational culture?

6) Organizational culture
a. conveys a sense of organizational identity.
b. lowers overhead costs because employees work harder.
c. improves the manager’s ability to hire competent employees.
d. generates a stronger financial position.
e. discourages networking.

Answer: a
Diff: 1
Type: MC
Skill: Recall
Objective: 10-1 What is the purpose of organizational culture?

7) The degree to which management focuses on results rather than on the techniques and processes used to achieve these results is known as
a. team orientation.
b. outcome orientation.
c. people orientation.
d. stability.
e. attention to detail.

Answer: b
Diff: 2
Type: MC
Skill: Recall
Objective: 10-1 What is the purpose of organizational culture?

8) The understandings of how objects and ideas relate to each other are known as
a. artifacts.
b. values.
c. beliefs.
d. culture.
e. vision.

Answer: c
Diff: 1
Type: MC
Skill: Recall
Objective: 10-1 What is the purpose of organizational culture?

9) Which of the following expresses the core values shared by a majority of the organization’s members?
a. dominant culture
b. subculture
c. strong culture
d. sustainable culture
e. ethical culture

Answer: a
Diff: 1
Type: MC
Skill: Recall
Objective: 10-1 What is the purpose of organizational culture?

10) Quinn is very encouraged about the ability of his organization to survive the economic downturn because the organization’s core values, assumptions, and beliefs are intensely held and widely shared by its members. This indicates that his organization has
a. a people-oriented culture.
b. a strong dominant culture.
c. a subculture.
d. a formalized culture.
e. an independent culture.

Answer: b
Diff: 3
Type: MC
Skill: Applied
Objective: 10-1 What is the purpose of organizational culture?