Managing Diversity Toward A Globally Inclusive Workplace 4th Edition by Barak – Test Bank

Chapter 11: Inclusive Leadership: Unlocking the Diversity Potential
Test Bank
Multiple Choice
1. Which of the following have NOT been identified as a positive outcome of creating an inclusive workplace?
a. organizational commitment
b. trust
*c. accelerated promotions
d. creativity
Cognitive Domain: Knowledge
Answer Location: Inclusive Leadership: Unlocking the Diversity Potential Difficulty Level: Easy
AACSB Standard: Diverse and multicultural environments

2. Cultural awareness and ______ are essential for effective leadership in the context of diversity.
a. awareness
*b. competence
c. interest
d. concern
Cognitive Domain: Knowledge
Answer Location: Inclusive Leadership: Unlocking the Diversity Potential
Difficulty Level: Easy
AACSB Standard: Diverse and multicultural environments

3. What is the paradoxical dilemma organization leaders face if they want to take advantage of a diverse work environment?
*a. Diversity can raise both conflict and creativity at the same time.
b. Diversity can be good for profitability but there’s no money to implement.
c. Diversity emphasizes differences making people overlook similarities.
d. Diversity is appreciated in the subordinate ranks but not in the leadership ranks.
Cognitive Domain: Analysis
Answer Location: Leadership Dilemmas and the Diversity Paradox
Difficulty Level: Medium
AACSB Standard: Contexts of organizations in a global society

4. ______ is hypothesized to be linked to effective intercultural interactions, including interpersonal relationships and task performance.
a. Cultural sensitivity
b. Cultural knowledge
c. Cultural savvy
*d. Cultural intelligence
Cognitive Domain: Knowledge
Answer Location: Inclusive Leadership: Unlocking the Diversity Potential
Difficulty Level: Medium
AACSB Standard: Diverse and multicultural environments

5. In what way does cultural intelligence help a leader be more effective?
a. It allows him to know when and how to end a meeting so everyone’s needs are met.
*b. It enhances team learning during cross-cultural interactions.
c. It helps him know which holiday should be celebrated amongst his team.
d. It allows him to recognize and leverage the unique skills of his employees.
Cognitive Domain: Comprehension
Answer Location: Inclusive Leadership: Unlocking the Diversity Potential
Difficulty Level: Medium
AACSB Standard: Diverse and multicultural environments

6. What are leaders better prepared to do when they understand the multiplicity of values, perspectives, and worldviews that individuals and groups hold dear and use that knowledge to create an inclusive work environment?
a. hold employees accountable for bad behavior
b. help employees form affinity groups
*c. provide vision and inspiration
d. recruit great talent for the team
Cognitive Domain: Knowledge
Answer Location: Inclusive Leadership: Unlocking the Diversity Potential
Difficulty Level: Easy
AACSB Standard: Diverse and multicultural environments

7. What happens when people of diverse backgrounds are allowed in but expected to conform to the existing culture?
*a. The diversity advantage does not get realized.
b. The new employees will only stay with the new company for short time.
c. Conflicts stays at a reduced level.
d. Contrarian and creative ideas will flourish.
Cognitive Domain: Knowledge
Answer Location: Leadership Dilemmas and the Diversity Paradox
Difficulty Level: Easy
AACSB Standard: Diverse and multicultural environments

8. What is the solution to the diversity paradox?
a. training
b. legislation
*c. inclusive leadership
d. financial rewards and incentives
Cognitive Domain: Knowledge
Answer Location: Leadership Dilemmas and the Diversity Paradox
Difficulty Level: Easy
AACSB Standard: Diverse and multicultural environments

9. According to social identity theory and optimal distinctiveness theory, individuals desire to ______ social groups that enjoy distinct and positive identities.
a. avoid
*b. belong to
c. invest in
d. leave
Cognitive Domain: Knowledge
Answer Location: Transformational Leadership, Inclusive Leadership and the Organization’s Competitive Advantage
Difficulty Level: Medium
AACSB Standard: Group and individual behaviors

10. According to Shore et al. (2011), what are the two main elements of inclusion?
a. recognition; belonging
b. caring; belonging
*c. uniqueness; belonging
d. identity; belonging
Cognitive Domain: Knowledge
Answer Location: Transformational Leadership, Inclusive Leadership and the Organization’s Competitive Advantage
Difficulty Level: Easy
AACSB Standard: Diverse and multicultural environments