Medical Office Procedures 9th Edition By Nenna Bayes – Test Bank

Chapter 10 Preparing for Employment in the Medical Office

1) What is another name for a traditional job market?
A) Non-traditional
B) Hidden job market
C) Non-visible job market
D) Visible job market

Answer: D
Explanation: Another name for a traditional job market is a visible job market.
Difficulty: 1 Easy
Topic: Searching Sources of Employment Opportunities
Bloom’s: Remember
Learning Outcome: 10.01
Est Time: 0-1 Minute
ABHES: 1.a; 10.a

2) Which of the following is an example of a visible job market?
A) Career fair only
B) Classified ads only
C) Career fairs and classified ads
D) Face-to-face networking

Answer: C
Explanation: A career fair and classified ads are both examples of a visible job market.
Difficulty: 1 Easy
Topic: Searching Sources of Employment Opportunities
Bloom’s: Remember
Learning Outcome: 10.01
Est Time: 0-1 Minute
ABHES: 1.a; 10.a
3) Which of the following is an example of a hidden job market?
A) Face-to-face networking
B) Career fair
C) Classified ads
D) Job boards

Answer: A
Explanation: Face-to-face networking is an example of a hidden job market.
Difficulty: 1 Easy
Topic: Searching Sources of Employment Opportunities
Bloom’s: Remember
Learning Outcome: 10.01
Est Time: 0-1 Minute
ABHES: 1.a; 10.a

4) As you begin your search for employment, you need to evaluate your ________.
A) Skills and goals
B) Competencies and aptitudes
C) Past experience and current role
D) Educational experience and past accomplishments

Answer: A
Explanation: As you begin your search for employment, first evaluate your skills (personal and professional) and your overall goal.
Difficulty: 1 Easy
Topic: Searching Sources of Employment Opportunities
Bloom’s: Remember
Learning Outcome: 10.01
Est Time: 0-1 Minute
ABHES: 1.a; 10.a
5) Amber recently graduated from a medical office program. While attending school, she worked part-time during evenings in the records department at a local hospital. She is now ready to seek full-time employment in her field of study. Where would she go to begin compiling employment possibilities?
A) Friends and social workers and hospital Web site
B) Web site for the hospital where she works and school career center
C) School career center and friends
D) Friends, social workers, hospital website, and school career center

Answer: D
Explanation: Amber could go to friends and social workers, the Web site for the hospital where she works, and the school career center to begin compiling employment possibilities.
Difficulty: 2 Medium
Topic: Searching Sources of Employment Opportunities
Bloom’s: Remember
Learning Outcome: 10.01
Est Time: 0-1 Minute
ABHES: 1.a; 10.a

6) ________ serve as a snapshot of the applicant, which helps employees choose interview candidates.
A) Applications
B) Thank-you letters
C) Cover letters
D) Introduction letters

Answer: A
Explanation: Applications serve as a snapshot of the applicant, which helps employees choose interview candidates.
Difficulty: 1 Easy
Topic: Completing an Online and a Traditional Application
Bloom’s: Remember
Learning Outcome: 10.02
Est Time: 0-1 Minute
ABHES: 1.a; 10.a
7) ________ applications are an effective and efficient method of submitting data.
A) Handwritten
B) Completed
C) Online
D) Typed

Answer: C
Explanation: Online applications are an effective and efficient method of submitting data.
Difficulty: 1 Easy
Topic: Completing an Online and a Traditional Application
Bloom’s: Remember
Learning Outcome: 10.02
Est Time: 0-1 Minute
ABHES: 1.a; 10.a

8) Stating “references are available upon request” ________ a best practice for completing an application.
A) Is
B) Is not
C) Can be
D) Is always

Answer: B
Explanation: Stating “references are available upon request” is not a best practice for completing an application.
Difficulty: 1 Easy
Topic: Completing an Online and a Traditional Application
Bloom’s: Remember
Learning Outcome: 10.02
Est Time: 0-1 Minute
ABHES: 1.a; 10.a
9) If the date that you composed a letter is different from the date that you are sending it, you use the date that you ________.
A) Sent the letter
B) Composed the letter
C) Drafted the letter
D) Expect to receive a letter back

Answer: A
Explanation: If the date that you composed a letter is different from the date that you are sending it, you use the date that you sent the letter.
Difficulty: 1 Easy
Topic: Preparing a Cover/Application Letter
Bloom’s: Remember
Learning Outcome: 10.03
Est Time: 0-1 Minute
ABHES: 1.a; 10.a

10) When filling out an employment application, periods of unemployment should be:
A) Left off the application
B) Placed on the application with a short explanation, such as “attending college”
C) Placed on the application and left blank
D) Placed on the application and highlighted, so it can be discussed during the interview

Answer: B
Explanation: When filling out an application, periods of unemployment should be placed on the application with a short explanation, such as “attending college”.
Difficulty: 2 Medium
Topic: Completing an Online and a Traditional Application
Bloom’s: Remember
Learning Outcome: 10.02
Est Time: 0-1 Minute
ABHES: 1.a; 10.a