ORGB 2nd Edition By Debra Nelson – Test Bank

Overview

CHAPTER 11
Power and political behavior

Chapter 11

1. The legitimacy inherent in one’s job is _____, whereas the ability to influence someone else is _____.
a. power; authority
b. influence; authority
c. authority; power
d. power; control

ANS: C PTS: 1 DIF: Moderate REF: p. 368
NAT: AACSB Reflective Thinking | Individual Dynamics TOP: The Concept of Power
MSC: K&C

2. If a person can affect the thoughts, behavior, and feelings of another person, she has:
a. influence
b. power
c. authority
d. dominance

ANS: A PTS: 1 DIF: Easy REF: p. 368
NAT: AACSB Reflective Thinking | Individual Dynamics TOP: The Concept of Power
MSC: K&C

3. If a manager asks an employee to purchase a gift for his wife, the employee would think this request:
a. falls within his zone of indifference
b. falls outside his zone of indifference
c. should be based on the manager’s authority base
d. is in conflict with the employee’s value system

ANS: B PTS: 1 DIF: Moderate REF: p. 368
NAT: AACSB Reflective Thinking | Individual Dynamics TOP: The Concept of Power
MSC: appl.

4. Enlarging an employee’s zone of indifference is accomplished by:
a. the use of authority
b. the use of power
c. the use of effective communication techniques
d. eliminating cognitive dissonance

ANS: B PTS: 1 DIF: Moderate REF: p. 368
NAT: AACSB Reflective Thinking | Individual Dynamics TOP: The Concept of Power
MSC: K&C

5. Suppose a manager asks an employee to purchase a birthday gift for manager’s wife. If the employee is to complete this request, which of the following is most true?
a. The request falls outside the employees zone of indifference and will therefore be performed.
b. The manager must enlarge the zone of indifference with power.
c. The manager must use his/her authority.
d. All of these

ANS: B PTS: 1 DIF: Moderate REF: p. 368
NAT: AACSB Reflective Thinking | Individual Dynamics TOP: The Concept of Power
MSC: analysis

6. The range in which attempts to influence the employee are perceived as legitimate and are acted on without a great deal of thought is known as:
a. the principal/agent relationship
b. agency theory
c. the zone of indifference
d. congruency

ANS: C PTS: 1 DIF: Easy REF: p. 368
NAT: AACSB Reflective Thinking | Individual Dynamics TOP: The Concept of Power
MSC: K&C

7. Enlarging an individual’s zone of indifference is best accomplished through:
a. authority
b. politics
c. power
d. influence

ANS: C PTS: 1 DIF: Hard REF: p. 368
NAT: AACSB Reflective Thinking | Individual Dynamics TOP: The Concept of Power
MSC: K&C

8. As a management trainee, you are assigned to a mentor and gain considerable insight into the nature of management and how to behave in different managerial situations. The relationship you have with the mentor is based on _____ power.
a. reward
b. legitimate
c. referent
d. expert

ANS: C PTS: 1 DIF: Moderate REF: p. 369
NAT: AACSB Analytic | Individual Dynamics
TOP: Interpersonal Forms of Power MSC: analysis

9. Assume you are a senior accounting major. A friend who is taking a Principles of Accounting course seeks you out for tutorial assistance. This is an example of _____ power.
a. reward
b. expert
c. referent
d. legitimate

ANS: B PTS: 1 DIF: Easy REF: p. 369
NAT: AACSB Analytic | Individual Dynamics
TOP: Interpersonal Forms of Power MSC: appl.

10. Which of the following power sources is LEAST likely to be available to a non-supervisory, technical employee?
a. expert
b. referent
c. knowledge
d. legitimate

ANS: D PTS: 1 DIF: Moderate REF: p. 369
NAT: AACSB Reflective Thinking | Individual Dynamics
TOP: Interpersonal Forms of Power MSC: appl.