BCOM 5th Edition By Carol M. Lehman – Test Bank

Chapter 11—Organizing and Preparing Reports and Proposals

TRUE/FALSE

1. The need for preliminary and addenda items is influenced by the length of the report and its formality.

ANS: T PTS: 1 DIF: Difficulty: Easy
REF: p. 183 OBJ: LO: 11-1 NAT: BUSPROG: Communication
STA: DISC: Patterns KEY: Bloom’s: Knowledge

2. Word processing software can simplify the tedious task of creating a table of contents.

ANS: T PTS: 1 DIF: Difficulty: Easy
REF: p. 184 OBJ: LO: 11-1 NAT: BUSPROG: Technology
STA: DISC: Word Processing KEY: Bloom’s: Knowledge

3. An executive summary should only be used for long and complex reports.

ANS: F PTS: 1 DIF: Difficulty: Easy
REF: p. 185 OBJ: LO: 11-1 NAT: BUSPROG: Communication
STA: DISC: Patterns KEY: Bloom’s: Knowledge

4. An abstract, or executive summary, summarizes the findings section of the formal report but does not mention the recommendation(s).

ANS: F PTS: 1 DIF: Difficulty: Easy
REF: p. 185 OBJ: LO: 11-1 NAT: BUSPROG: Communication
STA: DISC: Patterns KEY: Bloom’s: Comprehension

5. Conclusions are drawn by inference from research findings, while recommendations are the writer’s opinion of what action should be taken based on the conclusions.

ANS: T PTS: 1 DIF: Difficulty: Easy
REF: p. 186 OBJ: LO: 11-1 NAT: BUSPROG: Communication
STA: DISC: Purpose KEY: Bloom’s: Comprehension

6. When the reference list of a report includes sources not cited in the report, it is referred to as a bibliography or works consulted.

ANS: T PTS: 1 DIF: Difficulty: Easy
REF: p. 187 OBJ: LO: 11-1 NAT: BUSPROG: Communication
STA: DISC: Patterns KEY: Bloom’s: Knowledge

7. An appendix contains supplementary information that supports the report but is not appropriate for inclusion in the report itself.

ANS: T PTS: 1 DIF: Difficulty: Easy
REF: p. 187 OBJ: LO: 11-1 NAT: BUSPROG: Communication
STA: DISC: Patterns KEY: Bloom’s: Knowledge

8. A manager who asks for a report on the best phone system for an office may request a justification report to support the recommended decision.

ANS: T PTS: 1 DIF: Difficulty: Easy
REF: p. 188 OBJ: LO: 11-2 NAT: BUSPROG: Communication
STA: DISC: Purpose KEY: Bloom’s: Comprehension

9. The director of a professional organization who asks for a report on developing an online newsletter for members may request a justification report to support the recommended decision.

ANS: T PTS: 1 DIF: Difficulty: Easy
REF: p. 188 OBJ: LO: 11-2 NAT: BUSPROG: Communication
STA: DISC: Purpose KEY: Bloom’s: Comprehension

10. Businesses often develop their own report styles which may differ from standard style manuals.

ANS: T PTS: 1 DIF: Difficulty: Easy
REF: p. 188 OBJ: LO: 11-3 NAT: BUSPROG: Communication
STA: DISC: Purpose KEY: Bloom’s: Comprehension

11. Talking headings are preferred in business reports because they tell about the content of the sections and reveal any conclusion(s) presented in the sections.

ANS: T PTS: 1 DIF: Difficulty: Easy
REF: p. 189 OBJ: LO: 11-2 NAT: BUSPROG: Communication
STA: DISC: Rhetorical Considerations KEY: Bloom’s: Knowledge

12. All report headings that are of the same level must be consistent in positioning, appearance, and grammatical construction.

ANS: T PTS: 1 DIF: Difficulty: Easy
REF: p. 190 OBJ: LO: 11-2 NAT: BUSPROG: Communication
STA: DISC: Rhetorical Considerations KEY: Bloom’s: Comprehension