Business And Administrative Communication 12th Edition By Locker – Test Bank

Chapter 11 Developing Job Application Materials

1) Formal preparation for job hunting should begin as soon as you start at university.

Answer: FALSE
Explanation: Formal preparation for job hunting should begin a full year before you start interviewing. You should enroll for the services of your campus placement office and also ask friends in the job market about their experiences in interviews and find out what kinds of job offers they get.
Difficulty: 2 Medium
Topic: How to Successfully Search for a Job
Learning Objective: 11-01 Conduct an effective job search.
Bloom’s: Understand
AACSB: Communication
Accessibility: Keyboard Navigation

2) The secret to successful networking is reciprocity, a two-way relationship.

Answer: TRUE
Explanation: The secret to successful networking is reciprocity, a two-way relationship. Too many people network just for themselves, and they quickly gain a “one-way” reputation that hurts further networking. Good networkers work for a “two-way” reputation; to earn it, they look for ways to reciprocate.
Difficulty: 1 Easy
Topic: Developing References and Network Contacts for the Job Search Process
Learning Objective: 11-01 Conduct an effective job search.
Bloom’s: Remember
AACSB: Communication
Accessibility: Keyboard Navigation

3) Résumés should not be more than one page long because readers find them too long to skim.

Answer: FALSE
Explanation: A common myth is that all résumés must fit on one page. If you have more good material than will fit on one page, use a second page. Approval of the two-page résumé is increasing if candidates have sufficient good material that relates to the posted job. The longer résumé gives managers a better picture of how you will fit in.
Difficulty: 2 Medium
Topic: Résumés and Cover Letters
Learning Objective: 11-02 Prepare a résumé that makes you look attractive to employers.
Bloom’s: Understand
AACSB: Communication
Accessibility: Keyboard Navigation

4) A chronological résumé emphasizes degrees, job titles, and dates.

Answer: TRUE
Explanation: A chronological résumé emphasizes degrees, job titles, and dates. It summarizes what you did in a time line (starting with the most recent events and going backward in reverse chronology).
Difficulty: 1 Easy
Topic: Types of Résumés
Learning Objective: 11-02 Prepare a résumé that makes you look attractive to employers.
Bloom’s: Remember
AACSB: Communication
Accessibility: Keyboard Navigation

5) If you were laid off from your previous job, you need to explain the layoff in your application materials.

Answer: FALSE
Explanation: You do not need to point out the layoff in your application materials; the end date of your last employment will make the point for you. Instead, use your documents to highlight your strengths.
Difficulty: 2 Medium
Topic: Information for the Job Application Process
Learning Objective: 11-03 Deal with common difficulties that arise during job searches.
Bloom’s: Understand
AACSB: Communication
Accessibility: Keyboard Navigation

6) If you are sending your résumé in the text of an email, start all lines at the right margin.

Answer: FALSE
Explanation: If you are sending your résumé in the text of an email, start all lines at the left margin.
Difficulty: 1 Easy
Topic: Types of Résumés
Learning Objective: 11-04 Handle the online portion of job searches.
Bloom’s: Remember
AACSB: Communication
Accessibility: Keyboard Navigation

7) It is unethical to omit a low GPA on your résumé.

Answer: FALSE
Explanation: It is ethical to omit a low GPA, although most employers will assume it is very low indeed to be omitted. What you do include must be absolutely honest.
Difficulty: 2 Medium
Topic: Ethics and Ethical Behavior in Business Communications
Learning Objective: 11-05 Keep your résumé honest.
Bloom’s: Understand
AACSB: Communication; Ethics
Accessibility: Keyboard Navigation

8) Before sending out an application letter, Fergie ensures that she checks the company website to learn the name and address of the specific individual in the company who will be receiving her letter. This is an effective technique to use while writing a job application letter.

Answer: TRUE
Explanation: To adapt your letter to a specific organization, you’ll need to know the name and address of the person who will be receiving the letter. To get this information, check the advertisement, call the organization, check its website, or check with your job search contacts.
Difficulty: 2 Medium
Topic: Information for the Job Application Process
Learning Objective: 11-06 Write a job letter that attracts employers.
Bloom’s: Understand
AACSB: Communication
Accessibility: Keyboard Navigation

9) While editing and proofreading your application letter, remember to show gratitude to the reader for reading your letter.

Answer: FALSE
Explanation: While editing and proofreading your application letter, don’t beg or show too much gratitude for commonplaces such as reading your letter.
Difficulty: 1 Easy
Topic: Résumés and Cover Letters
Learning Objective: 11-06 Write a job letter that attracts employers.
Bloom’s: Remember
AACSB: Communication
Accessibility: Keyboard Navigation

10) In your social networking profiles, include only professional interests without mentioning your personal interests.

Answer: FALSE
Explanation: Include professional interests with your personal interests to give employers a well-rounded picture of who you are and how you could fit into their company.
Difficulty: 1 Easy
Topic: Building a Credible Online Reputation
Learning Objective: 11-07 Use social networking and a personal website to create a virtual cover letter.
Bloom’s: Remember
AACSB: Communication; Technology
Accessibility: Keyboard Navigation