MGMT 2nd Canadian Edition By Williams – Test Bank

Chapter 11—Managing Human Resource Systems

MULTIPLE CHOICE

1. Diana works for a hospital. Her day started with placing an ad for X-Ray technicians. She then reviewed the progress of a training program she organized for volunteers in the emergency department. Later in the day she will meet with the vice president of operations to determine which administrative employee should be promoted to a new management position that was created. What is Diana’s role with the hospital?
a. functional resource planning
b. human resource management
c. workforce forecasting
d. recruiting

ANS: B PTS: 1 REF: p. 177 OBJ: 1
BLM: Higher Order

2. What is the Canadian legal system based on?
a. the Canadian Labour Code
b. the Constitution Act of 1867
c. the British Colonial Law of 1803
d. the French Colonial Law of 1755

ANS: B PTS: 1 REF: p. 177 OBJ: 1
BLM: Remember

3. Pedra works in the HR Department for a toy manufacturer. It is Pedra’s responsibility to determine the amount of base pay for each position in the company and the range for which that pay can increase or decrease. Pedra is also responsible for putting in place the policies and procedures to be followed when employees leave the company. What role in the human resource management process is Pedra involved with?
a. attracting qualified employees
b. keeping qualified employees
c. developing qualified employees
d. selecting qualified employees

ANS: D PTS: 1 REF: p. 177 OBJ: 1
BLM: Higher Order

4. For which of the following reasons is it legal to NOT hire a 45 kg job candidate as a dock worker to move 30 kg boxes of produce?
a. the four-fifths rule
b. adverse impact rulings
c. bona fide occupational qualifications (BFOQs)
d. gender selectivity

ANS: C
A BFOQ is an exception in employment law that permits gender, age, religion, and so on to be used when making employment decisions.

PTS: 1 REF: p. 177 OBJ: 1 BLM: Higher Order

5. Engineered Fabrics makes bladders for airplane gas tanks. In the event of a puncture, the bladder will prevent the tank from exploding. The bladders must be defect-free. To check the bladders, company employees must be able to crawl into a 46 cm (18-inch) diameter hole in the bladder side and look for light leaks. Why is it legal to limit the weight and height of individuals working in quality control at this company?
a. the four-fifths rule
b. adverse impact rulings
c. bona fide occupational qualifications (BFOQs)
d. gender selectivity

ANS: C
A BFOQ is an exception in employment law that permits gender, age, religion, and so on to be used when making employment decisions.

PTS: 1 REF: p. 177 OBJ: 1 BLM: Higher Order

6. Pedro comes from a culture where people are shorter than most nations. Pedro was not selected for a job by a security firm and feels the firm is against hiring people from his culture. What is this an example of?
a. unintentional discrimination
b. intentional discrimination
c. workplace safety violations
d. hostile work environment

ANS: A PTS: 1 REF: p. 179 OBJ: 1
BLM: Higher Order

7. Leonard is putting a cover over the rotating belt of a sanding machine. This is to ensure new workers in particular do not accidentally injure themselves when turning off the sander since the switch is close to the belt. What role does Leonard fulfill for the company?
a. harassment compliance
b. workplace safety
c. compensation and training
d. selection and recruiting

ANS: B PTS: 1 REF: p. 179 OBJ: 1
BLM: Higher Order

8. The CEO opened the nationwide sales-force meeting with a crude, sexually explicit joke about Foreign Legion soldiers. What was this an example of?
a. an unwelcome sexual advance
b. adverse impact discrimination
c. demographic discrimination
d. sexual harassment

ANS: D
Sexual harassment is a form of discrimination in which unwelcome verbal or physical conduct of a sexual nature occurs while performing one’s job.

PTS: 1 REF: p. 179 OBJ: 1 BLM: Higher Order

9. Which federal law prohibits discrimination on a number of grounds?
a. Canadian Charter of Rights and Freedoms
b. Canadian Human Rights Act
c. Canadian Labour Code
d. Employment Equity Legislation

ANS: B PTS: 1 REF: p. 178 OBJ: 1
BLM: Remember

10. Darlene worked for nearly 20 years in a casino sports bar. She was an outstanding employee but was passed over for promotions because the manager of the bar wanted male workers to have higher positions. What is this an example of?
a. discrimination
b. sexual harassment
c. a hostile work environment
d. deliberate negative reinforcement

ANS: A PTS: 1 REF: p. 177 OBJ: 1
BLM: Higher Order