Business Communication Process And Product 9th Edition By Mary Ellen Guffey – Test Bank

True / False

1. All business reports have one or more of the following purposes: to convey information, to answer questions, and to solve problems.
a. True
b. False
ANSWER: True

2. The organizational strategy is indirect when the conclusions and recommendations, if requested, appear at the end of the report.
a. True
b. False
ANSWER: True

3. Based on their function, most business reports fall into two broad categories: informational or analytical.
a. True
b. False
ANSWER: True

4. Michelle attended a professional conference and must submit a report to her supervisor. She should write an analytical report.
a. True
b. False
ANSWER: False

5. If readers are familiar with or supportive of the topic, the report should be organized indirectly.
a. True
b. False
ANSWER: False

6. Brad started his report with a description of the problem. He followed this with his facts and findings. Finally, he ended his report with his conclusions and recommendations. Brad has used the indirect pattern to write his report.
a. True
b. False
ANSWER: True

7. Research reports prepared by consultants for their clients tend to be rather formal.
a. True
b. False
ANSWER: True

8. Infographics are more difficult to read than written text because they display complex information.
a. True
b. False
ANSWER: False

9. The first step in the report-writing process is preparing a work plan.
a. True
b. False
ANSWER: False

10. An example of a simple statement of purpose for a business report might be To recommend a new procedure for preparing quarterly financial statements.
a. True
b. False
ANSWER: True

11. An expanded statement of purpose includes three additional factors: the scope, significance, and limitations of the report.
a. True
b. False
ANSWER: True