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Interpersonal Communication 4th Edition By Floyd – Test Bank
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Interpersonal Communication 4th Edition By Floyd – Test Bank

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Description

Chapter 11

Test Bank

Chapter 11

Test Bank

 

  • 1. Which of the following is true with respect to interpersonal conflict?
  • A. It involves independent parties.
  • B. It involves perceived scarce resources.
  • C. It occurs within oneself.
  • D. It is synonymous with disagreement.
  • 2. Felix had been angry with his roommate Hector for some time. Hector was always playing his music so loudly that Felix couldn’t concentrate, much less have a conversation on the telephone. Despite his anger, he hadn’t expressed his feelings to Hector. Which of the following is true of this situation?
  • A. Hector and Felix are engaged in conflict because Felix’s anger is sufficient to produce conflict.
  • B. Hector and Felix are not engaged in conflict because the source of their conflict is not interpersonal.
  • C. Hector and Felix are engaged in conflict because conflict can exist “under the surface” for some time.
  • D. Hector and Felix are not engaged in conflict because conflict must be expressed.

3. Frank and Samantha just received a large inheritance when Samantha’s grandmother passed away. Samantha said she wanted to use the money to build an addition onto their house. Frank countered that he wanted to buy a more fuel-efficient car. Which of the following is true about this situation?

 

  • A. This is an example of conflict because it involves an expressed struggle.
  • B. This is an example of conflict because it involves scarce resources.
  • C. This is an example of conflict because it involves incompatible goals.
  • D. All of these are true.
  • 4. Which of the following is NOT one of the common conflict metaphors identified in your textbook?
  • A. conflict is a war
  • B. conflict is a dance
  • C. conflict is a hammer
  • D. conflict is a game
  • 5. Which of the following statements accurately reflects the idea of “reframing” a conflict?
  • A. Thinking of conflict as a game if you traditionally think of it as a battle.
  • B. Engaging in a cooling-off period before you have a conflict discussion.
  • C. Trying to see a conflict from someone else’s point of view.
  • D. Minimizing your responsibility for a conflict.
  • 6. The content dimension of a conflict relates to what?
  • A. the implications of the conflict for the relationship
  • B. the strategies people use to manage the conflict
  • C. the acceptability of the outcome of the conflict
  • D. the specific point of contention giving rise to the conflict
  •  
  • Accessibility: Keyboard Navigation
  •  
  • Bloom’s: Remember
  •  
  • Learning Objective: Distinguish between the content, relational, and procedural dimensions of conflict.
  •  
  • Topic: Conflict and Relationships
  •  
  •  
  • 7. Jon recently stopped a conflict with his girlfriend, Ana, and said to her, “You don’t know how to have a disagreement without losing your temper and swearing!” Ana replied, “Well at least I want to confront the issues instead of avoiding them!” Jon and Ana’s exchange is an example of
  • A. the content dimension of conflict.
  • B. the relational dimension of conflict.
  • C. meta-conflict.
  • D. pseudoconflict.
  •  
  • Accessibility: Keyboard Navigation
  •  
  • Bloom’s: Understand
  •  
  • Learning Objective: Define metaconflict.
  •  
  • Topic: Conflict and Relationships
  •  
  •  
  • 8. Which of the following is NOT one of the health detriments associated with conflict described in your text?
  • A. hardening of the arteries
  • B. calcium deposits in the kidneys
  • C. reduction in the body’s natural killer cells
  • D. delayed wound healing
  •  
  • Accessibility: Keyboard Navigation
  •  
  • Bloom’s: Remember
  •  
  • Learning Objective: Explain how conflict can be harmful.
  •  
  • Topic: Conflict and Relationships
  •  
  •  
  • 9. Research shows that three issues top the list as sources of conflict in romantic relationships. Which of the following is NOT among them?
  • A. household chores
  • B. relationships with in-laws
  • C. personal criticisms
  • D. finances
  • 10. Which of the following statements about sex and conflict is false?
  • A. Women are always taught to be submissive to the demands of men.
  • B. Men are generally taught to engage in conflict directly and competitively.
  • C. Men are generally taught not to hurt women.
  • D. Women might feel the need to fight to obtain necessary resources.

 

 

 

 

 

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