Chapter 11 Groups, Teams, and Their Leadership
1) Groups are characterized by mutual interaction and reciprocal influence.
Answer: TRUE
Difficulty: 1 Easy
Learning Objective: 11-01 Contrast individuals, group, and teams.
Bloom’s: Remember
2) Social contact is better satisfied by organizations than by groups.
Answer: FALSE
Difficulty: 1 Easy
Learning Objective: 11-02 Relate the nature of groups.
Bloom’s: Remember
3) Leaders with a large span of control tend to display more consideration and use more personal approaches when influencing followers.
Answer: FALSE
Difficulty: 1 Easy
Learning Objective: 11-02 Relate the nature of groups.
Bloom’s: Remember
4) Task-oriented behavior is never adequate for accomplishing long-term objectives.
Answer: FALSE
Difficulty: 1 Easy
Learning Objective: 11-02 Relate the nature of groups.
Bloom’s: Remember
5) With role ambiguity, the problem is lack of clarity about just what the expectations are.
Answer: TRUE
Difficulty: 1 Easy
Learning Objective: 11-02 Relate the nature of groups.
Bloom’s: Remember
6) An outsider to a group often is able to learn more about norms than is an insider.
Answer: TRUE
Difficulty: 1 Easy
Learning Objective: 11-02 Relate the nature of groups.
Bloom’s: Remember
7) Highly cohesive groups are likely to be characterized by low absenteeism and low turnover.
Answer: TRUE
Difficulty: 1 Easy
Learning Objective: 11-02 Relate the nature of groups.
Bloom’s: Remember
8) A symptom of groupthink is an illusion of invulnerability, which leads to unwarranted optimism and excessive risk taking by a group.
Answer: TRUE
Difficulty: 1 Easy
Learning Objective: 11-02 Relate the nature of groups.
Bloom’s: Remember
9) In the context of group size, leaders with a small span of control tend to be more directive, spend less time with individual subordinates, and use more impersonal approaches when influencing followers than do leaders with a large span of control.
Answer: FALSE
Difficulty: 1 Easy
Learning Objective: 11-02 Relate the nature of groups.
Bloom’s: Remember
10) Norms can be imported from an organization existing outside a team.
Answer: TRUE
Difficulty: 1 Easy
Learning Objective: 11-03 Discuss effective teams, team building, and the team leadership model.
Bloom’s: Remember
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